Welcome to the Savvy & Savvy website, operated by MILAT S.A. DE C.V. By accessing or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Use. If you do not agree with any part of these terms, please refrain from using this website.
This website is operated by MILAT S.A. DE C.V., a company legally incorporated in Mexico, with its registered address at:
Centenario #1505, Suite B,
Col. San Miguel,
León, Guanajuato, Mexico.
Any reference to "Savvy & Savvy," "we," "us," or "our" refers to MILAT S.A. DE C.V.
By using our website, you represent that you are at least the age of majority in your jurisdiction or that you have obtained the consent of your legal guardian.
You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any applicable laws, including copyright laws.
The transmission of viruses, malware, or any destructive code is strictly prohibited. Any breach of these Terms may result in the immediate termination of your access to our services.
We strive to ensure that all product information, including images, descriptions, sizes, and colors, is as accurate as possible. However, we do not guarantee that the colors displayed on your screen will exactly match the actual product colors, nor that measurements are accurate to the millimeter.
All products include a 30-calendar-day manufacturer's warranty beginning on the delivery date.
This warranty covers manufacturing defects in materials and workmanship only.
During this period, you may request a replacement product if the defect is confirmed to be caused by the manufacturing process.
Refunds are not available under this warranty.
The warranty does not apply to:
The product must remain in generally good condition when submitting a warranty claim.
Savvy & Savvy reserves the right to inspect each claim and determine whether the warranty applies according to our quality standards.
All prices are displayed in Mexican Pesos (MXN) and include Value Added Tax (VAT), unless otherwise stated.
We reserve the right to modify prices at any time without prior notice.
Wholesale pricing must be verified and confirmed through direct communication via WhatsApp.
Payments are securely processed through trusted payment providers, including:
Once payment has been successfully completed, you will receive an order confirmation via email.
Orders are processed within 1 to 3 business days after payment confirmation.
Shipping costs and delivery estimates are calculated during checkout.
For extended delivery zones, customers may be contacted after purchase with an additional shipping quote if necessary.
Savvy & Savvy acts solely as an intermediary between the customer and the shipping carrier.
We are not responsible for losses, theft, delays, or damages caused by shipping companies.
We recommend purchasing additional shipping insurance, which may be requested via WhatsApp before shipment.
For more information, please refer to our Shipping Policy.
We accept returns for manufacturing defects within 30 calendar days of delivery.
Size exchanges are subject to product availability.
Returns are not accepted for:
Returned products must:
Shipping costs associated with returns or exchanges are the customer's responsibility unless the product has a confirmed manufacturing defect or was damaged during insured shipping.
For complete details, please review our Refund Policy.
All content on this website, including but not limited to:
is the property of MILAT S.A. DE C.V. or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written authorization.
We protect your personal information in accordance with our Privacy Policy.
We implement commercially reasonable technical and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.
We reserve the right to correct any errors and to cancel orders if any published information is found to be inaccurate.
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Your continued use of the website following any modifications constitutes acceptance of those changes.
We encourage you to review this page periodically.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Mexican States.
Any dispute arising from the use of this website or the purchase of products shall be submitted to the competent courts located in Guanajuato, Mexico.
For questions, comments, or claims regarding these Terms and Conditions, please contact us:
WhatsApp:
+52 (477) 264 8465
Email:
[email protected]
This policy may be updated without prior notice.
We recommend reviewing this section before each purchase.
